Terms of Service

 

1. Acceptance of Terms

Welcome to Eli Health (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website located at elihealth.com and our services (collectively, the “Service”).

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you may not access the Service.

2. Description of Service

Eli HEalth provides . The Service includes psychological counselling.

We reserve the right to modify, suspend, or discontinue the Service at any time without notice.

3. User Accounts

Account Creation

To access certain features of the Service, you may be required to create an account. You must provide accurate, complete, and current information during registration.

Account Security

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use
  • Ensuring your account information remains accurate and up-to-date

Account Termination

We may terminate or suspend your account at any time for violations of these Terms or for any other reason at our sole discretion.

4. Acceptable Use

Permitted Uses

You may use the Service only for lawful purposes and in accordance with these Terms.

Prohibited Uses

You agree not to use the Service:

  • For any unlawful purpose or to solicit others to act unlawfully
  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
  • To transmit or procure the sending of any advertising or promotional material without our prior written consent
  • To impersonate or attempt to impersonate the Company, our employees, another user, or any other person or entity
  • To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Service
  • To upload, post, or transmit any content that is harmful, offensive, or violates others’ rights
  • To attempt to gain unauthorized access to our systems or networks
  • To use automated systems to access the Service without permission

5. User Content

Content Ownership

You retain ownership of any content you submit, post, or display on or through the Service (“User Content”).

Content License

By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute such content.

Content Standards

You represent and warrant that your User Content:

  • Does not violate any third-party rights
  • Is not defamatory, obscene, or otherwise objectionable
  • Does not contain viruses or other harmful code
  • Complies with applicable laws and regulations

Content Removal

We reserve the right to remove or refuse to post any User Content for any reason at our sole discretion.

6. Intellectual Property Rights

Our Intellectual Property

The Service and its original content, features, and functionality are owned by Eli Health and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Permitted Use

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of our content without our prior written consent.

DMCA Notice

If you believe your copyrighted work has been copied in a way that constitutes copyright infringement, please contact us at info@elihealth.com.

7. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.

8. Payment Terms

Fees

Certain features of the Service may require payment of fees. All fees are non-refundable unless otherwise specified.

Billing

You agree to pay all charges incurred by your account. We may change our fees at any time with [notice period] days’ notice.

Automatic Renewal

Subscription services will automatically renew unless you cancel before the renewal date.

Refunds

Refunds are handled on a case-by-case basis in accordance with our refund policy.

9. Disclaimers

Service “As Is”

The Service is provided on an “AS IS” and “AS AVAILABLE” basis. We make no representations or warranties of any kind, express or implied, as to the operation of the Service or the information included therein.

No Warranties

We disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

In no event shall Eli Health be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

10. Indemnification

You agree to defend, indemnify, and hold harmless Eli Health and its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney’s fees).

11. Termination

Termination by You

You may terminate your account at any time.

Termination by Us

We may terminate or suspend your access immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users or third parties.

Effect of Termination

Upon termination, your right to use the Service will cease immediately. All provisions that by their nature should survive termination shall survive.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of United States of America, without regard to its conflict of law provisions.

13. Dispute Resolution

Arbitration

Any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules.

Class Action Waiver

You agree that any arbitration or legal proceeding shall be limited to the dispute between us and you individually. Neither you nor we will seek to have any dispute heard as a class action.

14. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible, and the remaining provisions will continue in full force and effect.

15. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least [notice period] days’ notice prior to any new terms taking effect.

16. Entire Agreement

These Terms constitute the sole and entire agreement between you and Eli Health regarding the Service and supersede all prior and contemporaneous understandings, agreements, representations, and warranties.

Effective Date: 06/13/2025
Last Updated: 06/13/2025

17. Contact Information

If you have any questions about these Terms of Service, please contact us:

Eli Health
Email: info@elihealth.com


 

Dementia care navigation and family counseling for seniors and their loved ones.

Contact

General Inquiries:info@elihealth.com

Partner With Us:partnership@elihealth.com

Phone:(555) 1234 567

About GUIDE Program

Eli Health is an approved participant in the CMS GUIDE program, offering eligible families access to no-cost dementia navigation services and respite care.

Your connection to GUIDE care starts here

11-Character Medicare ID found on Medicare Card (cannot contain S, L, O, I, B, Z)

SNFs offer round-the-clock certified nursing support, usually for individuals needing continuous therapeutic or medical treatment.

Select 'No' if patient is not enrolled in GUIDE

By clicking “Check Eligibility,” you agree to our Privacy Policy and authorize Eli Health to use your information to verify eligibility for the GUIDE model.