Privacy Policy

Introduction

Eli Health (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website elihealth.com or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name and contact information (email address, phone number, mailing address)
• Account credentials (username, password)
• Payment information (credit card details, billing address)
• Profile information and preferences
• Communications with us (customer service inquiries, feedback)

Automatically Collected Information

When you visit our website or use our services, we may automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, click patterns)
• Location data (general geographic location)
• Cookies and similar tracking technologies

Third-Party Information

We may receive information about you from third parties, including:

• Social media platforms (when you connect your accounts)
• Business partners and affiliates
• Public databases and marketing partners
• Analytics and advertising services

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our services
• Processing transactions and payments
• Communicating with you about our services
• Personalizing your experience
• Improving our website and services
• Marketing and promotional purposes (with your consent)
• Complying with legal obligations
• Detecting and preventing fraud or security issues

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, including:

• Payment processors
• Cloud hosting services
• Analytics providers
• Customer support platforms
• Marketing and advertising partners

Legal Requirements

We may disclose your information when required by law or in response to:

• Court orders or legal processes
• Government investigations
• Protection of our rights and property
• Public safety concerns

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your information in a portable format
• Objection: Object to certain processing activities
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at info@elihealth.com.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.

Types of Cookies We Use:

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and preferences

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

International Data Transfers

If you are located outside of United States of America, please note that your information may be transferred to and processed in countries that may have different data protection laws than your jurisdiction.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. Continued use of our services after changes constitutes acceptance of the updated policy.

Effective Date: 06/13/2025
Last Updated: 06/13/2025

HIPAA Notice of Privacy Practices

If you receive health care services from Lifetime Redesign, OT PLLC d/b/a EliHealth, your Protected Health Information (PHI) is governed by our Notice of Privacy Practices in accordance with the Health Insurance Portability and Accountability Act (HIPAA).

This Notice describes how medical information about you may be used and disclosed and how you can get access to this information.

Please review it carefully here:
https://elihealth.com/notice-of-privacy-practices/

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Eli Health
Email: info@elihealth.com